I have a personal AmEx Card. I have a business AmEx Card. The rewards were being combined. I asked for them to be split.
There. I managed to write that in less than 25 words.
After 15 minutes on the phone AmEx said they had worked out what I wanted.
Sadly they moved 250,000 Business points into my personal account. Good for me. Bad for my business colleagues.
Just did another 15 on the phone. Again AmEx say it is all sorted out. We'll see.
Reminded me of the this spoof ad from the 80s.